Feedback & Complaints Charter

Should you be unhappy with any aspect of the service you receive from Core please contact us using the form below.

Alternatively to speak to our Customer Contact Co-ordinators, please contact:

Scotland           
Deborah Forsyth       
01698 393158
deborah.forsyth@core.uk.com

England & Wales       
Alison Gregory
01925 512624
alison.gregory@core.uk.com

You will find our team open, friendly and courteous. At Core all members of staff are accountable for the quality of their work; we take personal pride in exceeding our customers’ expectations.

We will acknowledge your complaint within 24 hours of receipt and provide you with a written response within 5 working days.
 
 

		feedback form         What region do you belong to? Scotland England and Wales       Name   Company         Address               Postcode   Daytime telephone number   Telephone   Email   Work Reference Number Site Location   Nature of query   Verification: Please type the numbers exactly as you see in the picture in the field below. The form cannot be submitted without this number. This protects our systems from automated processes and ensures your data is safe and can be processed more efficiently.