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Emergencies


In case of emergency follow these instructions...

Gas Emergencies

 
 
If you smell gas or think you have a gas leak:

  • Open all doors and windows
  • Don’t use any electrical equipment (including light switches) or naked flames
  • Turn off the gas using the emergency control valve by the meter. It’s off when the ridged line on the spindle is positioned across the pipe
  • Call Transco’s 24 hour emergency service on 0800 111 999.

Your call will be attended to by the Local Distribution Zone operator. They’ll make safe any escape of gas or damage to the buried supply pipes affected.
 

Electricity Emergencies

 
 
For any electricity emergency, please call:

  • East Midlands - Central Networks : 0800 0568 090
  • Eastern Region - EDF Energy: 0800 783 8838
  • London - EDF Energy : 0800 028 0247
  • Manweb - ScottishPower: 0845 272 7999
  • Midlands - Central Networks : 0800 328 1111
  • Northern Electric - NEDL : 0800 66 88 77
  • Norweb - United Utilities : 0800 195 41 41
  • Scottish Power - ScottishPower : 0845 272 7999
  • Scottish Hydro-Electric - S&SE : 0800 300 999
  • Seeboard - EDF Energy : 0800 783 88 66
  • Southern Electric - S&SE: 08457 70 80 90
  • South Wales - Western Power : 0800 052 0400
  • South West - Western Power : 0800 365 900
  • Yorkshire Electricity - YEDL : 0800 375 675
 

Water Emergencies

 

In the event of a water emergency, please contact your local water company.

You can find a list here from The Water Guide, a useful resource for customers around the UK.

 
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